Image Title Duration (hours) Descriptionsort ascending
Creatively Implementing a 360 Program on a Budget 1.00 360-degree feedback is feedback that comes from all around an employee - 360 degrees, with the employee being assessed figuratively in the center of the circle. Feedback is provided by subordinates, peers, and supervisors. It also includes a self-assessment and, in some cases, feedback from external sources such as customers and suppliers or other interested stakeholders. The results from a successful 360-degree assessment may be used by the person receiving the feedback for self improvement, or by some organizations in making administrative decisions, such as pay or promotion. However used, it can be very effective - yet can be very costly to administer. Learn how one large non-profit company utilizes 360 degree surveys internally - on a budget!
Computer Hardware Technician - Exam 220-1001 24.00 30 Bird's Computer Hardware Technician course provides the basic knowledge needed to install, configure, and support computer hardware and networking equipment. This includes: - Assembling components based on customer requirements - Installing, configuring and maintaining PCs and devices for end users - Understanding the basics of network protocols and infrastructure - Properly and safely diagnosing, resolving, and documenting common hardware and network issues - Applying troubleshooting skills - Understanding the basics of virtualization, desktop imaging, and deployment. This course maps to the CompTIA A+ 220-1001 certification exam. Objective coverage is marked throughout the course. This course assumes that you have basic computer knowledge.
CompTIA Cybersecurity Analyst+ (CySA+) - Exam CS0-003 40.00 30 Bird's CompTIA Cybersecurity Analyst (CySA+) CS0-003 course provides the knowledge needed to analyze, monitor, and protect computer and network systems using a vendor-neutral format. It includes threat intelligence, active security, vulnerability management, network reconnaissance and monitoring, secure operations, and incident response. This course maps to the CompTIA CySA+ CS0-003 certification exam. Students will benefit most from this course if you intend to take a CompTIA CySA+ CS0-003 exam. This course assumes that you have some applied knowledge of computers, TCP/IP networks, and cybersecurity principles. Knowledge equivalent to the CompTIA Security+ certification is helpful but not necessary.
CompTIA Advanced Security Practitioner (CASP+) - Exam CAS-003 40.00 30 Bird's CompTIA Advanced Security Practitioner (CASP) CAS-003 course provides the knowledge needed to implement security solutions within an enterprise policy framework, using a vendor-neutral format. This includes risk and vulnerability management programs, organizational policies and training, applied cryptography, system security, network security, identity management, and incident response. This course maps to the CompTIA CASP certification exam. Objective coverage is marked throughout the course. Students will benefit most from this course if you intend to take a CompTIA Advanced Security Practitioner CAS-003 exam.
Computer Software Technician - Exam 220-1002 24.00 30 Bird Media’s instructor-led course, Computer Software Technician, provides the basic knowledge needed to install, configure, and support computer operating systems and software. This includes: - Installing, configuring and maintaining operating systems and software for end users - Understanding the basics of Windows network connections and resource sharing - Properly and safely diagnosing, resolving, and documenting common software issues - Understanding and applying basic cybersecurity principles - Performing IT operations and incident response procedures - Providing appropriate customer support This course maps to the CompTIA A+ 220-1002 certification exam. Objective coverage is marked throughout the course. This course assumes that you have basic computer knowledge.
Comprehensive Computer Technician - Exams 220-1001/220-1002 40.00 30 Bird Media’s instructor-led course, Comprehensive Computer Technician, provides the basic knowledge needed to install, configure, and support computer hardware and operating systems. This includes: - Assembling components based on customer requirements - Installing, configuring and maintaining devices, PCs, and software for end users - Understanding the basics of networking and security/forensics - Properly and safely diagnosing, resolving, and documenting common hardware and software issues - Applying troubleshooting skills - Providing appropriate customer support - Understanding the basics of virtualization, desktop imaging, and deployment This course maps to the CompTIA A+ 220-1001 and 220-1002 certification exams. Objective coverage is marked throughout the course.
Microsoft Windows 11 8.00 30 Bird Media's Microsoft Windows 11 course provides the basic knowledge needed to use and perform basic configuration of a computer running Windows 11; this includes basic operating system features, using and installing apps, managing files and common external devices, using network connections and applications, configuring system settings, and personalizing Windows environment and privacy features. You will benefit most from this course if you are the primary user of a Windows 11 computer and wish to become proficient with its features, but are not yet a power user or computer technician. This course assumes you are familiar with using a keyboard and mouse, accessing the internet with a web browser, and other basic aspects of using a modern computer. It does not assume you have used earlier editions of Windows or other specific operating systems, or that you have owned or managed a computer before.
Microsoft Project 2021/365 Complete 16.00 30 Bird Media's Microsoft Project 2021/365 Complete courseware covers the concepts and skills needed for maximum productivity in Project, starting with fundamentals and working up to advanced tools and techniques. There are no specific prerequisites for this course. However, general computer user knowledge is assumed. Any additional experience having worked with forms and/or databases will be helpful. You will benefit most from this course if you have at least some prior knowledge of project management procedures and practices. It is intended to support you in applying this knowledge through the use of Microsoft Project as a project management tool.
CompTIA Security+ Certification - Exam SY0-601 40.00 30 Bird Media's CompTIA Security+ Certification SY0-601 course provides the basic knowledge needed to plan, implement, and maintain information security in a vendor-neutral format. This includes risk management, host and network security, authentication and access control systems, cryptography, and organizational security. This course maps to the CompTIA Security+ certification exam. Objective coverage is marked throughout the course. Students will benefit most from this course if they intend to take a CompTIA Security+ SY0-601 exam. This course assumes basic knowledge of using and maintaining individual workstations. Knowledge equivalent to the CompTIA A+ certification is helpful but not necessary.
CompTIA Network+ Certification - Exam N10-008 40.00 30 Bird Media's CompTIA Network+ N10-008 courseware covers the concepts and skills needed to plan, install, maintain, and troubleshoot modern networks in a vendor-neutral format. This includes physical network components and technologies, logical structures, common protocols, and network security. This course maps to the CompTIA Network+ N10-008 certification exam. Exam objective coverage is marked throughout the course, and there is an extensive glossary appendix. This course assumes that you have basic knowledge at using and maintaining individual workstations. The knowledge required to obtain the CompTIA A+ certification is helpful but not necessary.

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