Image Title Duration (hours) Descriptionsort ascending
Conducting Meetings: Listening Effectively and Asking Questions (Instructor Guide) 0.50 To communicate effectively during a meeting, you have to listen and ask appropriate questions. Listening and questioning are two interdependent skills that will help you create a positive climate, develop positive dialog, and achieve the group’s goals. By listening and questioning effectively, you’ll actively engage yourself and others in the meeting. Actively participating will enable you to quickly identify and address other participants’ thoughts, ideas, and concerns. Facilitating communication in this manner will foster individual and group success. In this course you will learn to: identify the main causes of conflict, the ways to resolve conflict in meetings, and the common difficult personality types in meetings, and identify the characteristics of a positive and negative climate, and the steps to build a positive climate when communicating. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Conducting Meetings: Listening Effectively and Asking Questions 0.50 To communicate effectively during a meeting, you have to listen and ask appropriate questions. Listening and questioning are two interdependent skills that will help you create a positive climate, develop positive dialog, and achieve the group’s goals. By listening and questioning effectively, you’ll actively engage yourself and others in the meeting. Actively participating will enable you to quickly identify and address other participants’ thoughts, ideas, and concerns. Facilitating communication in this manner will foster individual and group success. In this course you will learn to: identify the main causes of conflict, the ways to resolve conflict in meetings, and the common difficult personality types in meetings, and identify the characteristics of a positive and negative climate, and the steps to build a positive climate when communicating.
Advanced Interpersonal Communication: Communication Styles and Methods 0.75 To be successful in the workplace, you must be able to effectively communicate and cooperate with clients and co-workers. Learning about the four types of communication styles helps a listener understand a speaker’s perspective. It also helps a speaker understand how their communication affects the listener. In this course you will learn: to identify primary and secondary communication styles, and to communicate using various verbal and nonverbal modes of communication.
Advanced Interpersonal Communication: Communication Styles and Methods (Instructor Guide) 0.75 To be successful in the workplace, you must be able to effectively communicate and cooperate with clients and co-workers. Learning about the four types of communication styles helps a listener understand a speaker’s perspective. It also helps a speaker understand how their communication affects the listener. In this course you will learn: to identify primary and secondary communication styles, and to communicate using various verbal and nonverbal modes of communication. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Title IX 1.00 Title IX of the Education Amendments of 1972 prohibits sexual discrimination in educational institutions that receive federal funding. It applies to the vast majority of colleges and universities—public, private, and parochial—and has a broad scope. Under Title IX, discrimination on the basis of sex can include sexual harassment or sexual violence, such as rape, sexual assault, sexual battery, and sexual coercion. A school that fails to respond to and remedy the situation risks losing federal funding.
A Student Guide to Title IX 0.50 Title IX is a federal civil rights law that prohibits sexual discrimination in educational institutions that receive federal funding. Under Title IX, discrimination on the basis of sex can include sexual harassment or sexual violence, such as rape, sexual assault, sexual battery, and sexual coercion. This course helps students to identify their rights under Title IX, and describe their school’s responsibilities under the law.
Leading with Head and Heart 2.00 Those in leadership positions have a responsibility to both lead and manage.During this course, participants will understand the differences between the leadership and management, and the steps we can take to cultivate both. Participants will explore how leaders create safe, supportive environments by modeling self-awareness, interpersonal skills and growth mindset in how we lead and manage.
Design and Construction Process for Exhibits at the San Diego Zoo 1.00 This webinar will walk you through the process from concept thru construction. You will understand how to read schematic documents and where to find information on construction documents to answer questions or feel more confident when interacting with design professionals or construction managers. By the end of the course you should be familiar with the steps taken to complete a project.
After School Improvement Series: Indoor Environments 0.50 This webinar will discuss the role a well-planned indoor environment plays in supporting the developmental needs of school-age children. It will talk about the use of interest areas as tools for creating an indoor environment that supports children’s interests and developmental needs. In addition, we’ll learn how to plan indoor environments that are warm and inviting, help children feel welcome and comfortable and will allow them to participate in different activity areas at the same time without disturbing one another. And finally, we’ll discuss the role a well-planned indoor environment plays in keeping children safe and engaged.
In Ovo Sexing 0.50 This webinar will discuss the advantages that an avian breeding facility will gain, when using in ovo sexing as a management tool. Tom will cover the details of shell removal, needle selection, blood removal and shell repair post-sampling. The presentation will finish up with a short discussion of DNA analysis and examples of species currently managed at San Diego Zoo Global’s bird breeding programs.

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