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Ground Ladder Competency (Instructor Guide) |
1.00 |
This is the Instructor Guide for Ground Ladder Competency. This competency evaluates the ability of assigned companies to perform ground ladder tasks including carrying, raise, climb, and rescue. This competency may also be conducted as an independent drill or evolution. This competency is based on the Paxton Drill, a drill developed to improve ground ladder skills following the Paxton Hotel fire that killed fifteen people in Chicago Illinois on March 16, 1993. |
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Ladder Safety |
0.75 |
This course covers safe ladder practices, common hazards when using ladders, and the proper use of different ladder types. |
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Correcting Performance Problems: Investigating Performance Problems |
1.00 |
Before addressing a performance problem, you should confirm the existence of the problem itself. An interview is a useful method for doing this. During the interview, you might encounter facts that you were previously unaware of and excuses that you didn’t expect. It's important to follow a definite process, and expect the unexpected during the interview.
In this course you will learn to: identify the causes for an employee’s performance problem by interviewing, and question an employee regarding attendance issues, describe the factors affecting achievement, and apply conduct investigation techniques. |
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Environmental Systems |
2.00 |
Many of the animals exhibited in zoos and aquariums have very specific environmental requirements that must be met in order to support the life form and better ensure its welfare. This course will explore the unique biological, physiological, and welfare requirements of several varied types of animals; their unique requirements; and the implications for the provision of these requirements. |
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Resume Writing |
1.50 |
In this course, you will learn the process of creating a professional resume that stands out from the crowd. You will learn what a resume is, the different types of resumes, and how to write your own. |
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Call Center Management: Managing for Excellent Service |
1.00 |
This course will cover how to set service levels, achieve service levels, and use reports. |
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Motivation: Identifying, Planning, and Implementing: Using What You've Learned |
0.50 |
In life, to be a successful, you must have a plan. Napoleon Hill, author of Think and Grow Rich, said, “Create a definite plan for carrying out your desire and begin at once, whether you ready or not, to put this plan into action.” This course has provided you with the information and—we hope—the inspiration to improve your motivational skills and work toward personal success. The final two steps are up to you: You must implement what you have learned and continue to work on improving your skills.
In this course you will learn to: work toward improving your motivational skills by using the 21-day habit and satori, and use resources, including websites and books, to continue working on your motivational skills. |
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Expedition Ocean: Module 1 Teacher Version |
1.00 |
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Bedrock: Therapeutic Communications for EMS |
1.00 |
The topic of therapeutic communications relates to nearly every EMS response and is especially important for high-acuity situations. Elizabeth C. Shannon, EMT, MS, RN, PMHNP-BC, brings her years of experience as a mental health care provider and an EMT to the table in this insightful discussion. As you hear her navigate the questions posed, we hope that you will confirm what you are already doing well. We also hope that your reflection on the subject will lead to improved EMS responses for you and the other medics on your crew.
Final Exam: Please read each question carefully. You will have two attempts to gain a 75% or higher on this exam. If you are not successful in two attempts, you are welcome to take the course again to gain the certification. |
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2019 Collaborative Advanced Life Support Adult and Pediatric Treatment Protocols |
3.00 |
The protocol changes that are listed in this lesson were developed by a committee of your ALS peers and Medical Directors from around NYS. A great deal of thought went into this project, and we would like to give you a little insight into how we came to this point. Dr. Jeremy Cushman has been involved in drafting EMS protocols for nearly two decades. His experience with the NYS Collaborative Protocol Projects will certainly lead to discussion within your coworkers.
Final Exam: These ten questions are NOT meant to summarize the entire set of protocols. Please take your time and answer carefully. These questions will spark further discussion and lead to improved care within your region. An 80% or higher is required to obtain a passing score. You have two attempts to gain this score. |
