Image Title Duration (hours)sort descending Description
Machinery and Vehicular Safety 1.00 This course covers how to safely operate machinery and work vehicles. You will learn about the hazards of vehicles and machinery. You will also learn about precautions you should take while operating vehicles and machinery and how to protect yourself.
"" Business Writing: Formal Proposals 0.75 This course will cover how to create a formal proposal. You will also learn how to add visual elements to a formal proposal, and edit a proposal.
"" Call Center: Telephone Service Fundamentals 0.75 This course will focus on how to analyze the importance of good telephone service and develop a positive attitude and interpersonal skills. You will also learn how to greet customers.
"" Call Center: Effective Call Handling 1.00 This course will cover how to satisfy customer needs effectively and handle challenging calls and close calls.
"" Call Center Management: Call Center Fundamentals 1.00 This course will cover how to identify the functions of a call center and set up the call center.
Paraprofessional Math Skills 2: Geometry and Measurement 2.50 This course covers Paraprofessional Math Skills: Geometry and Measurement. It is just one out of three Paraprofessional Math Skills courses, and one out of eight ParaPro prep courses that will prepare you on K-12 topics. This course will help you develop your knowledge of these mathematical concepts and help you apply them to abstract and real-life situations. After taking these prep courses, you should be prepared for the ETS ParaPro Assessment. This course can be taken as a stand-alone learning event, as part of a broader paraprofessional curriculum, or in preparation for the ParaPro Assessment. After completing this course, you will be able to: Understand and represent time and money in more than one way. Convert between units or measures in the same system. Identify basic geometrical shapes. Perform computations related to area, volume, and perimeter for basic shapes. Graph data on an xy-coordinate plane.
Introduction to Aging with Intellectual and Developmental Disabilities 0.50 The course presents a general overview of aging with intellectual and developmental disabilities, as well as an overview of specific disabilities, such as Down syndrome, cerebral palsy, and epilepsy.
Food Allergy Basics: Emergency Response 1.00 Welcome to Food Allergy Basics: Emergency Response. This course is focused on how to use a Food Allergy and Anaphylaxis Emergency Care Plan to care for a child with a food allergy. Course Learning Objectives: - Explain the correct use of the Food Allergy and Anaphylaxis Emergency Care Plan. - Identify the six rights of medication administration.
Capacitación sobre seguridad en andamios y escaleras de mano (Spanish) Scaffold and Ladder Safety Training 0.50 Este curso cubre cómo corregir o eliminar peligros de caídas relacionados con el uso de andamios y escaleras en el lugar de trabajo y comprender los requisitos de la OSHA referentes a seguridad en andamios y escaleras.
"" Call Center Management: Managing for Excellent Service 1.00 This course will cover how to set service levels, achieve service levels, and use reports.

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