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Call Center Management: Communicating Information to Executives |
0.75 |
This course will cover how to identify the information that executives need and communicate with executives. |
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Career Development: Career Aspirations |
0.75 |
This course will cover how to identify career preferences and seek professional career counseling and how to recognize the types of skills that promote employability, identify your skills, and develop new skills. You will also learn how to explore career options to meet your personal and professional needs, and avoid pitfalls in career exploration. |
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Career Development: Career Strategies |
1.00 |
This course will cover how to define, set, and maintain career goals and avoid career goal-setting pitfalls. You will also learn how to identify the stages of the career development cycle, plan a career strategy, and identify the types of career moves in your organization. |
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Deaf-Blindness and Communication for Teachers |
1.00 |
This course covers Deaf-Blindness and Communication. It will help you develop new knowledge about deaf-blind students. You will learn what communication systems to use and strategies to implement in the classroom. It will also help you understand your role when working with a student who is deaf-blind. It is just one out of many teacher courses we offer. |
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Structural Search Operations (NYS12) |
1.00 |
This lesson familiarizes the firefighter with structure fire search and rescue operations. The lesson reviews primary search methods including Orientated, TIC Led and Vent Enter Search. Methods for conducting structural search as well as managing occupants and victims are introduced. These methods are based on operational risk assessment with firefighter safety as the prime focus. The lesson is evaluated with in-lesson activities and a final multiple choice quiz. |
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Galapagos Tortoises |
1.00 |
In this module you will explore the world of the Galápagos giant tortoises and their conservation. |
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Prehospital Tracheostomy Care for the BLS Provider |
1.00 |
One of the most intimidating events for a BLS provider is the 911 call for a pediatric patient with a difficult airway. Dr. Christopher Harmon and Paramedic Kuo Downing Reese discuss the challenging topic of the emergent airway and tracheostomy management in the prehospital setting.
Final Exam: This multiple-choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 80% or higher on this exam. Please take your time and answer each question carefully. |
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Change Management: Obstacles to Change |
0.75 |
This course will cover how to identify the causes of resistance and the negative reactions to change and the methods for managing them. You will also learn how to identify the causes of complacency and prepare for crisis. |
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Change Management: Managing Change |
0.50 |
This course will cover how to encourage creativity in employees and develop a commitment to change in employees. You will also learn how to communicate change effectively, improve listening skills, and control grapevine. |
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Change Management: Adapting to Change |
0.75 |
This course will cover how to identify the truths and misconceptions about change and understand the difference between change and transition. You will learn how to identify the factors that affect the response to change and list the styles of response. You will also learn how to identify the feelings arising during the endings phase and identify the strategies to manage the endings phase. |
