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Asthma Explained for the BLS Provider |
1.50 |
Briefly review some of the most basic concepts of caring for a patient who is suffering from an asthma attack. Final Exam: This multiple-choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 80% or higher on this exam. Please take your time and answer each question carefully. |
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Business Writing: Formal Proposals |
0.75 |
This course will cover how to create a formal proposal. You will also learn how to add visual elements to a formal proposal, and edit a proposal. |
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Call Center: Telephone Service Fundamentals |
0.75 |
This course will focus on how to analyze the importance of good telephone service and develop a positive attitude and interpersonal skills. You will also learn how to greet customers. |
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Call Center: Effective Call Handling |
1.00 |
This course will cover how to satisfy customer needs effectively and handle challenging calls and close calls. |
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Call Center Management: Call Center Fundamentals |
1.00 |
This course will cover how to identify the functions of a call center and set up the call center. |
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Trauma and Its Impact on Education |
1.50 |
Any professional employed in a school must understand the adverse experiences that students have can directly impact their experience in the classroom. This course dives into the definition of trauma, the impact of trauma on the brain, and how trauma can manifest in the classroom. It is important to know how to help students who have experienced trauma in their lives. This course will also touch on the importance of self-care for professionals who work with students who have experienced trauma. This course will help you develop new knowledge about students and help you understand your role as an educational professional.
Trauma and Its Impact on Education is the first course in a series of two trauma courses. After this course, be sure to check out Trauma-Informed Practices. |
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ALS Airway Response - Part One |
1.00 |
This conversation with Dr. Christopher Galton turns into a lesson that any paramedic (no matter what their background) will find beneficial in their attempt(s) to improve their Airway Skills. Dr. Galton, leads this discussion by bringing together his experiences in the pre-hospital arena, the emergency department, the ICU, the operating room, and beyond. Pull out a pen and paper and get ready to write down talking points that you will undoubtedly debate with fellow paramedics. You have two attempts to gain a 70% or higher on the exam. Take your time and good luck! |
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Cats |
1.00 |
This course will provide an introduction to cats, including an overview of physical characteristics, habitat, behavior, reproduction and the conservation efforts dedicated to protecting this taxonomic group. |
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Quality Management: Causes Of Problems (Instructor Guide) |
0.67 |
In this course you will learn to: create and interpret a cause-and-effect diagram, create and analyze a Pareto chart, create and interpret a scatter diagram, and create an interrelationship diagram and use it to identify root causes.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Call Center Management: Managing for Excellent Service |
1.00 |
This course will cover how to set service levels, achieve service levels, and use reports. |
