Image Title Duration (hours)sort ascending Description
Animal Behavior 1: Why Study Animal Behavior? 1.00 Animal behavior is a topic that has fascinated people for centuries. The first course in the series will give an overview of behavior and highlight the many reasons to study animal behavior, the history of behavioral research, and the many different fields that study animal behavior.
"" Family-Teacher Relationships (CDA 4) 2.00 How do you view the families of the children in your classroom? If you were to generate a list of words to describe families, what kinds of positive and negative feelings would they convey? When we see ourselves as partners with the families we serve, the quality of care and nurturing children receive is greatly enhanced. Establishing such partnerships and building relationships is our responsibility. Communication strategies, such as practicing active listening, are key to this process. In this course, participants will describe the importance and benefits of establishing meaningful relationships with families and identify strategies for establishing meaningful relationships. This course is designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers CDA Subject Area 4: Strategies to Establish Productive Relationships with Families. This course can also be taken as a stand-alone learning event, or as part of a broader early childhood education curriculum.
"" Excellence in Service - Advanced: Customer Loyalty 1.00 This course will focus on how to create customer loyalty through dedicated employees and identify the fundamentals of customer loyalty. You will also learn how to understand your customers and make service memorable.
"" Effective Presentations: Presentation Process 1.00 This course will cover how to use a presentation process, prepare before making the presentation and overcome the fear of speaking, and deliver a presentation by using different aspects of voice. You will also learn how to use nonverbal communication aids.
"" Effective Presentations: Question-and-Answer Session 0.50 This course will cover how to prepare to answer questions and conduct a question-and-answer session. You will also learn how to handle challenging questions and audiences.
"" Effective Presentations: Fundamentals of Persuasion 1.00 This course will focus on persuasion and the goals of persuasion. You will also learn how to organize a persuasive presentation and use the methods of persuasion.
Strategic Decision Making: Decision Results (Instructor Guide) 0.84 After implementing a decision, you should review the process you followed to reach it, regardless of the outcome. There are guidelines that you can use to review and learn from your decisions. You also need to be aware of the various pitfalls to avoid when learning from your decisions. You can improve your decision making skills by examining a variety of other sources, such as the experience of people in your company and the decisions of other companies. You should not overlook these opportunities, because they will improve your decision-making skills, and help you to avoid similar mistakes in the future. In this course you will learn to: identify the guidelines to follow and pitfalls to avoid when reviewing your decisions, and identify actions you can take to learn from the experience of others. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Managing Stress 1.00 Stress is a normal part of life experiences. Sources of stress vary from person to person. What is stressful to one person may not be stressful to another. This course will help you identify sources of stress and develop unique techniques and strategies for minimizing and alleviating the adverse effects of stress.
Suicide Prevention (Corrections) 1.25 This course covers suicide prevention measures and suicide prevention organizations as well as the disparities found in suicide data. After completing this course, you will be able to: Distinguish the disparities in suicide statistics Identify the risk factors that can lead to suicide Apply techniques to help prevent suicide Describe the work that suicide prevention programs are doing
SCBA Review #1951 (Instructor Guide) 1.00 This is the Instructor Guide for Lesson #1951 SCBA Review. This Instructor Guide is intended to prepare a lead instructor to deliver this course curriculum. Included in this guide is a review of lesson content, instructions for conducting the lesson skill activity and all required lesson materials. The lead instructor must pass this instructor guide course with a minimum score of 80% to receive the course materials for this lesson.

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