Image Title Duration (hours) Descriptionsort descending
Managing Performance: Appraising Employee Performance 1.67 The performance appraisal process is an integral part of performance management. It consists of two phases that must be carefully planned and executed: establish a performance plan and complete the performance appraisal process. In this course you will learn to: understand the performance appraisal process, identify and gather appraisal material, prepare for an appraisal discussion, lead employees in an appraisal discussion, and respond to defensive employees and resolve conflict in an appraisal discussion.
Planning for Emergencies 0.50 The Preparing for Emergencies: Strategies for Small Business course is designed to help participants identify a learning goal and expectation for their own business. Throughout this course, participants will assess their own business readiness plans for emergencies, learn about the four steps in the emergency planning process, and learn about emergency management considerations.
Planning for Emergencies (Corrections) 0.50 The Preparing for Emergencies: Strategies for Small Business course is designed to help participants identify a learning goal and expectation for their own business. Throughout this course, participants will assess their own business readiness plans for emergencies, learn about the four steps in the emergency planning process, and learn about emergency management considerations.
Preventing Slips, Trips and Falls: A Training Program for Small Business 0.67 The Preventing Slips, Trips and Falls course focuses on helping small business owners and their employees identify, evaluate and control the hazards in their workplaces that may cause slips, trips and falls. Designed to increase and improve participants' knowledge, skills and access to valuable resources, this course will assist them in establishing systems that can help them prevent slips, trips and falls. Participants will learn how to prevent, recognize, evaluate, and control slip, trip and fall hazards, as well as develop their own learning goals and action plans.
Preventing Slips, Trips and Falls: A Training Program for Small Business (Corrections) 0.67 The Preventing Slips, Trips and Falls course focuses on helping small business owners and their employees identify, evaluate and control the hazards in their workplaces that may cause slips, trips and falls. Designed to increase and improve participants' knowledge, skills and access to valuable resources, this course will assist them in establishing systems that can help them prevent slips, trips and falls. Participants will learn how to prevent, recognize, evaluate, and control slip, trip and fall hazards, as well as develop their own learning goals and action plans.
2019 Collaborative Advanced Life Support Adult and Pediatric Treatment Protocols 3.00 The protocol changes that are listed in this lesson were developed by a committee of your ALS peers and Medical Directors from around NYS. A great deal of thought went into this project, and we would like to give you a little insight into how we came to this point. Dr. Jeremy Cushman has been involved in drafting EMS protocols for nearly two decades. His experience with the NYS Collaborative Protocol Projects will certainly lead to discussion within your coworkers. Final Exam: These ten questions are NOT meant to summarize the entire set of protocols. Please take your time and answer carefully. These questions will spark further discussion and lead to improved care within your region. An 80% or higher is required to obtain a passing score. You have two attempts to gain this score.
Animal Welfare - General Audience - Short Course 0.33 The public’s interest in animal welfare is increasing. This short course is designed for all non-animal care staff and features the same but condensed content as presented in the original Animal Welfare Professional version. This short version aims to educate non-animal care staff about animal welfare, how it is measured on a continuum from good to poor and about our efforts to ensure our animals are thriving. Staff who interact with our guests, are ideally positioned to share this important information with our guests. This fast-paced, 20-minute course is designed to equip our employees with key information on the subject of animal welfare.
Creativity and Innovation: Promoting Team Creativity 1.34 The purpose of a team is to bring together people with diverse personalities, knowledge, education, and experience. This combined diversity encourages creativity and productivity to accomplish a common goal. Teams might consist of people from a single department or several departments. Teams can generate new ideas, expand on or improve current ideas, make decisions, and solve problems. Teams can also be assigned to a specific task or be made responsible for a broader area, such as responding to changing customer expectations. When team members recognize their roles in a team, and the manager performs his responsibilities, creativity has a better chance of flourishing. In this course you will learn to: identify characteristics of creative teams, and manage these teams effectively, conduct creative team sessions, and conduct brainstorming sessions, and use creativity to solve problems.
Creativity and Innovation: Promoting Team Creativity (Instructor Guide) 1.34 The purpose of a team is to bring together people with diverse personalities, knowledge, education, and experience. This combined diversity encourages creativity and productivity to accomplish a common goal. Teams might consist of people from a single department or several departments. Teams can generate new ideas, expand on or improve current ideas, make decisions, and solve problems. Teams can also be assigned to a specific task or be made responsible for a broader area, such as responding to changing customer expectations. When team members recognize their roles in a team, and the manager performs his responsibilities, creativity has a better chance of flourishing. In this course you will learn to: identify characteristics of creative teams, and manage these teams effectively, conduct creative team sessions, and conduct brainstorming sessions, and use creativity to solve problems. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
The Indian Child Welfare Act 1.00 The purpose of the Indian Child Welfare Act (ICWA) is to protect the rights of Native American communities and prevent Native American children from being unjustifiably removed from their families. This course will give you a general knowledge of how ICWA contributes to the preservation of Native American culture.

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