Image Title Duration (hours)sort descending Description
Basic Building Construction (NYS04) 1.00 This is a basic lesson for the introduction or review of building construction for the firefighter. The lesson defines five types of building construction and identifies the risks and hazards associated with fighting fires in these structures. The lesson is evaluated with a final multiple-choice quiz. A grade of 80% or better is required to pass this course.
"" Budgeting: Reviewing Budgets 1.00 A typical budget contains information for a single year and is updated and revised periodically. Each company creates a budget that fits its unique needs. A budget can be used for many purposes, but its primary functions should be to support strategic goals and to help identify when actual results deviate from what was predicted.
Down Syndrome 0.50 This course will help you understand the unique characteristics that children with Down syndrome possess and the challenges that they face. It will provide you with knowledge on how to create the best learning environment possible to meet their needs by giving you specific ways to plan your curriculum and ways in which you can encourage communication. You will feel prepared to make accommodations to welcome children with Down syndrome into your classroom.
Preventing Violence at the Workplace 0.50 This course covers the basics of workplace violence protection, including the four types of workplace violence and the appropriate responses to each.
Overview of Enforcement for Occupational Exposure to Tuberculosis (TB) 0.50 This course covers a brief overview of OSHA’s enforcement policy for occupational exposure to tuberculosis. OSHA’s tuberculosis policy is found in CPL 02-00-106 – CPL 2.106 – Enforcement Procedures and Scheduling for Occupational Exposure to Tuberculosis.
"" Business Writing: Formal Proposals 0.75 This course will cover how to create a formal proposal. You will also learn how to add visual elements to a formal proposal, and edit a proposal.
Forklift: Material Handling 0.75 This course covers topics and techniques related to safe forklift operation and material handling.
"" Call Center Management: Managing for Excellent Service 1.00 This course will cover how to set service levels, achieve service levels, and use reports.
Sepsis for Paramedics, Part 3—Conclusions to Consider 1.00 In this final segment, Paramedic Hoskins does an excellent job of closing the discussion. The two medical directors are encouraged to give advice and you will want to hear what they have to say. Final Exam: This multiple choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 80% or higher on this exam. Please take your time and answer each question carefully.
"" Sales: Qualifying 0.50 In this course, you will learn how to improve your listening skills to better understand customers’ needs and decision-making criteria. You will also learn how to use questioning techniques to help customers recognize the benefits of your products and services.

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