Image Title Duration (hours)sort ascending Description
Managerial Leadership: Planning for Change (Instructor Guide) 0.50 In order to understand the need for change, you must remember one thing: change is constant. Change is a necessary response to an active force. The active force can either be a pressure, which you can attempt to manage in a step-by-step manner, or a crisis, which requires your immediate attention. In this course you will learn to: identify the phases of the change process, and communicate change and identify the benefits of change. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Managerial Leadership: Motivating Employees Through Change (Instructor Guide) 0.50 Your organization’s vision was created to inspire and unite the members of the organization as they work toward achieving common goals. Change can distract employees from the vision because going through the change process can be intensely personal and emotional. Remembering the vision and its purpose can keep your employees focused on their role in the company. In this course you will learn to: motivate employees through a change and prepare for difficulty, and overcome resistance and resolve conflict. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Managerial Leadership: Coping Through a Change Process (Instructor Guide) 1.00 Whether your employees perceive change as positive or negative, you might encounter an emotional response from them. They will have many questions regarding their roles, competencies, and, possibly, even their futures. Your employees might feel they are being forced out of a comfort zone, and they might experience a loss of familiarity. Typical responses during a change include feelings of doubt, anxiety, fear, and anger. Sometimes, changes in the workplace can trigger a severe emotional response. In this course you will learn to: respond to distress and reduce stress, and succeed through failure and deal with mistakes. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Managing Performance: Performance Management Basics (Instructor Guide) 1.00 In this course you will learn to: define performance management and identify its common pitfalls, understand the importance of creating a performance management plan and the steps involved in establishing a plan, and identify the process for discussing and creating an effective job description.
Managing Performance: Performance-Planning Meetings (Instructor Guide) 1.17 In this course you will learn to: identify the steps to conduct an effective performance-planning meeting, identify the process of providing feedback, and identify types of coaching, and document coaching and feedback efforts.
Managing Performance: Appraising Employee Performance (Instructor Guide) 1.67 In this course you will learn to: understand the performance appraisal process, identify and gather appraisal material, prepare for an appraisal discussion, lead employees in an appraisal discussion, and respond to defensive employees and resolve conflict in an appraisal discussion.
Organizational Communication: Technology in the Workplace (Instructor Guide) 0.84 The impact of technology has sped up the communication process in organizations. As a result, communication can occur at any time and place. To facilitate effective communication in an organization, you need to identify and use different communication technologies. In this course you will learn to: identify the various categories of technologies, identify the impact of technology on organizations, and identify the guidelines for applying technology in an organization. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Managing Performance: Performance Improvements (Instructor Guide) 1.34 In this course you will learn to: plan performance improvements, handle performance problems, and use effective communication to solve performance problems, conduct status meetings, and maintain documentation of ongoing communication.
Organizational Communication: Communication Basics (Instructor Guide) 1.25 Good internal and external communication is crucial to any organization’s success. In this course you will learn to: communicate effectively, define the theories of management, identify organizational types and characteristics, and plan communication flow. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Organizational Communication: Leadership and Motivation (Instructor Guide) 1.00 Organizational communication relies on the communication skills of employees, managers, and leaders. The competence of leaders is reflected in their communication skills. Communication skills also play a major role in differentiating a manager and a leader. To become an effective leader, you need to understand the theories of leadership. The structure of an organization also determines the ability of a manager. Although motivation resides within an individual, organizations can affect motivation through communication. To motivate employees, management must clearly outline its expectations, goals, and rewards. Organizational structure can affect the communication used to motivate employees, as well as other types of communication within the organization. In this course you will learn to: describe how communication skills and leadership are related, and define the theories of motivation, and identify motivational tools and the impact of nonverbal behavior. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.

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