Image Title Duration (hours) Descriptionsort descending
Animal Welfare - General Audience - Short Course 0.33 The public’s interest in animal welfare is increasing. This short course is designed for all non-animal care staff and features the same but condensed content as presented in the original Animal Welfare Professional version. This short version aims to educate non-animal care staff about animal welfare, how it is measured on a continuum from good to poor and about our efforts to ensure our animals are thriving. Staff who interact with our guests, are ideally positioned to share this important information with our guests. This fast-paced, 20-minute course is designed to equip our employees with key information on the subject of animal welfare.
Creativity and Innovation: Promoting Team Creativity 1.34 The purpose of a team is to bring together people with diverse personalities, knowledge, education, and experience. This combined diversity encourages creativity and productivity to accomplish a common goal. Teams might consist of people from a single department or several departments. Teams can generate new ideas, expand on or improve current ideas, make decisions, and solve problems. Teams can also be assigned to a specific task or be made responsible for a broader area, such as responding to changing customer expectations. When team members recognize their roles in a team, and the manager performs his responsibilities, creativity has a better chance of flourishing. In this course you will learn to: identify characteristics of creative teams, and manage these teams effectively, conduct creative team sessions, and conduct brainstorming sessions, and use creativity to solve problems.
Creativity and Innovation: Promoting Team Creativity (Instructor Guide) 1.34 The purpose of a team is to bring together people with diverse personalities, knowledge, education, and experience. This combined diversity encourages creativity and productivity to accomplish a common goal. Teams might consist of people from a single department or several departments. Teams can generate new ideas, expand on or improve current ideas, make decisions, and solve problems. Teams can also be assigned to a specific task or be made responsible for a broader area, such as responding to changing customer expectations. When team members recognize their roles in a team, and the manager performs his responsibilities, creativity has a better chance of flourishing. In this course you will learn to: identify characteristics of creative teams, and manage these teams effectively, conduct creative team sessions, and conduct brainstorming sessions, and use creativity to solve problems. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
The Indian Child Welfare Act 1.00 The purpose of the Indian Child Welfare Act (ICWA) is to protect the rights of Native American communities and prevent Native American children from being unjustifiably removed from their families. This course will give you a general knowledge of how ICWA contributes to the preservation of Native American culture.
Supporting Family Caregivers of Older Adults 0.50 The purpose of this course is to describe the importance of supporting family caregivers of older adults. Specifically, content will describe ways to identify the needs of different family caregiver systems by conducting a caregiver assessment. The core elements of a family caregiver assessment will be reviewed.
Media and Social Media Best Practices 0.25 The purpose of this course is to ensure you are aware of organizational best practices in regard to contact with Media, and use of Social Media. This policy is intended to support ALL employees and volunteers in making the best decisions for the organization.
Train-the-Trainer: Training Methods (Corrections) 0.25 The purpose of this course is to provide the education and tools needed so that participants will be able to effectively deliver safety and health training to their workers. By the end of this course participants will be able to explain the different titles of a teacher, determine positive classroom control measures, examine diversity and stereotypes, describe training delivery methods, analyze questioning types and techniques, demonstrate the use of training aids, define how to empower the adult learner, and illustrate the proper use of assessments and critiques.
Train-the-Trainer: Training Methods 0.25 The purpose of this course is to provide the education and tools needed so that participants will be able to effectively deliver safety and health training to their workers. By the end of this course participants will be able to explain the different titles of a teacher, determine positive classroom control measures, examine diversity and stereotypes, describe training delivery methods, analyze questioning types and techniques, demonstrate the use of training aids, define how to empower the adult learner, and illustrate the proper use of assessments and critiques.
"" Combating Sexual Harassment in the Workplace (NY) (Short) 0.50 The purpose of this interactive training is to set forth a common understanding about what is and what is not acceptable in our workplace so that all employees can recognize sexual harassment and discrimination and understand their rights to a safe workplace.
Infection Control in Program Animals 1.00 The purpose of this webinar is to offer a sensible approach for providing safe guest interactions with program animals at AZA zoos. The presentation will help you understand how to prevent zoonotic diseases and how to respond when they occur. You will learn the single most effective method of infection control. Participants will understand what is more important than making sure all animals are free of infectious diseases. It will help you to decide what species you can use for animal contact situations, what diseases to screen for, and how to respond to laboratory test results.

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