Image Title Duration (hours)sort ascending Description
ROAR: How to Build a Resilient Organization the World-Famous San Diego Zoo Way 0.75 Roar: How to Build a Resilient Organization the World-Famous San Diego Zoo Way shows leaders at any level how to unleash the full potential of their teams to create lasting organizational resiliency rivaling that of the world-famous San Diego Zoo. It will show how the Zoo’s operating organization, San Diego Zoo Global, has utilized a set of innovative programs to create its team of exceptional leaders and engaged employees who have engendered its amazing accomplishments. Featuring real-world stories, best practices, and specific strategies based on 100 years of exceptional leadership, this unique and valuable resource will help organizations of any size and focus to master winds of change, overcome stress and adversity, thrive in times of chaos, and constant in pursuit of their vision, and accomplish extraordinary things.
Attracting (and Keeping) New Supporters in the Digital, Engagement Age 1.00 There are more non-profits in the market every day, but less donors. Is this a recipe for disaster, or an opportunity for us to transform what donor acquisition, retention and stewardship look like in our digital age? Join us during this 60 minute webinar to learn what innovative donor engagement in 2013 looks like by walking through some of the San Diego Zoo Global's recent digital campaign hits and misses to see how you can help your organization rise above this changing donor landscape.
Art of the Capital Campaign 1.00 As you learn how to plan, operate and conduct a capital campaign you can find a lot of advice on the science of fundraising. Often, however, your success will depend more on the Art of the Practitioner (you) than the rules of the game. This Webinar is designed to help you become a capital campaign artist by giving you a roadmap to travel from pre-campaign, feasibility, planning, infrastructure, phases and post-campaign wrap-up. You’ll learn the pitfalls to avoid and important tasks to accomplish to become a capital campaign impresario. You’ll learn the tools to help you enjoy the ride.
Draft Presentation: Storyboard of Results 1.00 Your boss has asked you to present the results of your behavioral inquiry at a staff meeting. How do you tell the story of your project, providing enough detail so they will understand, but not too much so they will be able to focus on how this relates to the decision at hand? Listen to a research team present their draft presentation and offer suggestions about how this could be improved to enhance communication. Pick up some creative tips and offer a few of your own.
Animal Show Development 1.00 This program will provide information about how best to present animals to your guests. We will discuss different types of programs including informal animal encounters, a free flight bird show, a cheetah run program and a mixed species show, including sea lions. For each type of program, we will discuss staffing, collection planning and production, such as sound and props. We will also talk about scripting in general and especially responsible messaging.
Generational Differences - Managing The Complexity 1.00 Could dealing with people get any more difficult? Today’s business environment brings many challenges with four different generations working together for the first time. Communication, respect, recognition, retention, interaction with others, and work life balance mean something different to each generation. If not understood and managed effectively workplace conflict, poor communication, low morale, and high turnover can occur. Understand and discover the key values and contributions among these four generations. Each generation provides intrinsic value to an organization. You will learn how to capitalize on the strengths of the Traditionalists, the Baby Boomer’s, Generation X, or the Millennial Generation (Gen Y). By implementing effective strategies for communication, recognition, development, retention, and leadership you will uncover the hidden talents of each generation while minimizing the risk of knowledge transfer. You will learn the key generational differences and similarities in each of these areas. Join us as we share with you some of the many generational challenges in today’s work environment.
Effectively Managing an Employee Engagement and Satisfaction Survey 1.00 There is much scientific evidence that clearly shows a direct correlation between employee engagement/satisfaction and organizational performance. Engaged employees are more productive, profitable and customer service oriented. Engaged employees drive company innovation and have increased tenure. Learn how to conduct a World Famous Employee Satisfaction Survey, and incorporate the right questions to ask to also measure Employee Engagement - which will definitely benefit your organization by showing employees that you have a genuine interest in their feedback.
Egress, Fire Prevention, & Fire Protection 0.65 In this course, participants will learn about escape routes and exits, emergency action plans, fire prevention plans, fires, fire extinguishers, and workplace fire prevention tips.
Americans With Disabilities Act and Transition Plans 1.00 Do Title II and Title III of the Americans with Disabilities Act apply to you? Do you work for a non-profit or for-profit zoo, aquarium, or museum? Is your zoo, aquarium, or museum operated by your state or local government? Do you have a Transition Plan or Barrier Removal Plan for your organization? Do you know that the Justice Department or your State's Attorney's Office could sue your organization if you are not in compliance? Fines can cost an organization $55,000 plus compensation just for an initial infraction. This comprehensive webinar will discuss the development of a plan, examples of that plan, common accessibility issues, and an overview of what to look for in your policies and procedures that could cause an accessibility issue.
Zoonotic Disease and Biosecurity 2.00 Every year, zoological organizations are faced by new challenges in maintaining the health of their animal collections. Zoonosis, or disease that can be spread between species, forms one of the greatest threats to the safety of animals, guests, and keepers. Using a case study from a zoonotic disease concern at the San Diego Zoo, you will learn the basics of zoonotic disease identification and prevention, including standard record keeping, best practices, health and safety protocols for keepers, and the understanding of how disease can be spread.

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