Conflict Resolution & De-escalation Course
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Event Details
Location
Certificate
school
Certificate Available
Visibility
public
Public
Open Seats
event_seat
Unlimited
Continued Medical Education Credits (CME) Details
- New York State Elective CME
- NYC REMAC Category B CME: Elective CME
Charlie Ung (Event Organizer) 
Andrew Bershad (Instructor)Description
First responders such as firefighters and emergency medical service (EMS) providers often respond to situations which may involve persons experiencing an emotional or mental health crisis, creating the need for de-escalation skills.
De-escalation refers to techniques and strategies used to settle down potentially volatile or high-stress situations to prevent them from escalating further. This process is crucial in various contexts, including conflict resolution, crisis management, law enforcement, and mental health care.
Appropriate application of de-escalation techniques helps to improve the safety of EMS personnel and the patient, reduces the need for law enforcement intervention and improves patient care.
Topics Covered:
De-Escalation Techniques
Safety Considerations
Crisis Intervention
REGISTER AT: www.trainingcentertechnologies.com/NYCREMSCO/studentSignUp.aspx?PKID=-1&CTYID=364&PKORD=-29595
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