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Business Problem Solving: Problem-Solving Basics |
1.25 |
Problem-solving is aimed at eliminating problems. The problem-solving process involves identifying a problem, gathering information, generating and evaluating options, and implementing solutions.
Effective problem-solving needs the coordination of knowledge, experience, attitude, intuition, and the abilities of an individual or team. By successfully eliminating problems the first time, you will save your company’s resources and improve its operation.
In this course you will learn to: define the fundamentals of problem-solving, and identify effective problem-solving approaches. |
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Business Problem Solving: Problem-Solving Process |
1.67 |
You need highly developed problem-solving skills to manage employees and achieve organizational goals. Understanding the problem-solving process is the first step in solving problems effectively.
In this course you will learn to: identify the problem by analyzing the situation, gathering information, and identifying solution criteria, commit to a solution by generating, choosing, and implementing one, confirm that the problem has been eliminated by evaluating the solution. |
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Business Problem Solving: Problem-Solving Teams |
1.00 |
Problem-solving teams are created to solve a specific business problem. Ideally, such a team should have members from different departments of your organization. However, you need to develop skills to focus team members on a common goal.
As a team leader, you might be expected to create a team, rather than simply manage a group of people assigned to complete a task. You will play a central role in helping team members interact, communicate, and work together. You will also be expected to plan and execute team meetings. Meetings can be an effective way to communicate information to the group, to decide on an action, to set goals, and to motivate and support team members.
In this course you will learn to: build and manage problem-solving teams and conduct effective meetings, and motivate team members and effectively communicate with them. |
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California Condor Conservation |
1.00 |
In 1987, California condors were an extinct species in the wild when the last birds were trapped and placed in the protective custody of the Los Angeles and San Diego zoos. Using experience with Andean condors to breed them in captivity, the small population of just 27 birds was successfully grown, considering genetics and behavior, to the point where they could be released back in the wild. Now, with nearly 200 individuals in captivity and as many flying free in the wild, the species is well on its way to full recovery. This webinar will focus on the methods and strategies used and the trials and tribulations encountered by organizations and individuals that saved this species. |
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California Harassment Prevention Training for Managers, Supervisors, and Salaried Employees |
2.00 |
This course provides comprehensive, online training to prevent harassment in the workplace. It offers strategies to achieve more appropriate employee conduct and reduce your company’s liability. In addition to promoting a harassment-free work environment, this course will also bring your organization into compliance with state laws, such as California's sexual harassment training requirement, AB 1825.
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California Harassment Prevention Training for Team Members |
1.00 |
Harassment cases have resulted in organizations being liable for hundreds of millions of dollars in legal fees and lost revenue annually. The information presented here enables employees in the organization to create a harassment-free culture. |
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California Harassment Prevention Training for Team Members (Spanish) |
1.00 |
Harassment cases have resulted in organizations being liable for hundreds of millions of dollars in legal fees and lost revenue annually. The information presented here enables employees in the organization to create a harassment-free culture.
Los casos de acoso han hecho que las organizaciones sean responsables de cientos de millones de dólares en honorarios legales y pérdida de ingresos anualmente. La información presentada aquí permite a los empleados de la organización crear una cultura libre de acoso. |
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CERT Basic Training: Fire Safety and Utility Controls |
0.25 |
During, and immediately following a severe emergency, the first priorities of professional fire services are life safety and extinguishing major fires. This course will provide participants with the knowledge and skills that they will need to reduce or eliminate fire hazards and extinguish small fires. Topics covered in this course include fire chemistry, fire and utility hazards in the home, workplace, and neighborhood, CERT sizeup, fire sizeup considerations, firefighting resources, fire suppression safety, and hazardous materials.
NOTE: This course does not have audio. |
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Child Abuse Prevention and Awareness |
1.50 |
Unfortunately, child abuse is a prevalent issue in today's world. Child care workers and volunteers, coaches, and others who work with children must be knowledgeable about the topic to ensure children's safety. This course will make you aware of the many issues related to child abuse and help you recognize and prevent child abuse within and outside of program walls. It offers advice about how to respond to a child who divulges abusive information and what to do with this information. As someone who works with children you will learn how to protect the child, your organization, and yourself from accusations of abuse.
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Child Abuse Prevention and Awareness for Supervisors and Managers |
1.50 |
If a staff member or volunteer in a child-related program approaches his or her supervisor with a case of suspected child abuse the supervisor must know how to handle the situation to ensure the safety of everyone in the program. This course provides supervisors with a wealth of information about how to recognize and prevent child abuse within program walls, and furthermore, the steps to take when a situation of child abuse arises. In addition, you will learn best practices for yourself, your staff and your organization.
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