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Advanced Assessment for Teachers: Foundations |
1.75 |
This course covers the foundations of assessment information for teachers. It is a refresher for basic concepts generally covered in a teacher preparation program. Teachers must be mindful of the reasons for assessment and its importance in supporting appropriately designed instruction for students. This course will help you develop new knowledge and review prior knowledge regarding the impact of assessment on teaching and learning. It is just one of many K-12 Education courses we offer. |
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Advanced Interpersonal Communication: Building Relationships Through Feedback |
0.75 |
Providing feedback is an important element in building a relationship because it closes the circle of communication that links the listener and speaker. Until feedback is given, the people involved in communication are either speakers or listeners. Once a speaker receives feedback, the roles switch, and both parties are equally involved in a conversation.
In this course you will learn to use paraphrasing effectively, and provide positive and constructive feedback in a business setting. |
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Advanced Interpersonal Communication: Building Relationships Through Feedback (Instructor Guide) |
0.75 |
Providing feedback is an important element in building a relationship because it closes the circle of communication that links the listener and speaker. Until feedback is given, the people involved in communication are either speakers or listeners. Once a speaker receives feedback, the roles switch, and both parties are equally involved in a conversation.
In this course you will learn to use paraphrasing effectively, and provide positive and constructive feedback in a business setting.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Advanced Interpersonal Communication: Colleagues and Subordinates |
0.50 |
Colleagues might include people in your office, team, department, or division. They do not hold a supervisory position over you, nor do you hold a supervisory position over them. Instead, you are all in a similar place on the corporate ladder. Learning how to communicate effectively with your colleagues helps maintain a friendly and effective workplace, and enables you to better promote your ideas and respond to those of others.
In this course you will learn: to identify the guidelines for communicating with colleagues, and how to take appropriate steps to apologize to subordinates; use appropriate tactics to refuse a subordinate’s request; and dismiss a subordinate. |
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Advanced Interpersonal Communication: Colleagues and Subordinates (Instructor Guide) |
0.50 |
Colleagues might include people in your office, team, department, or division. They do not hold a supervisory position over you, nor do you hold a supervisory position over them. Instead, you are all in a similar place on the corporate ladder. Learning how to communicate effectively with your colleagues helps maintain a friendly and effective workplace, and enables you to better promote your ideas and respond to those of others.
In this course you will learn: to identify the guidelines for communicating with colleagues, and how to take appropriate steps to apologize to subordinates; use appropriate tactics to refuse a subordinate’s request; and dismiss a subordinate.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Advanced Interpersonal Communication: Communication Styles and Methods |
0.75 |
To be successful in the workplace, you must be able to effectively communicate and cooperate with clients and co-workers. Learning about the four types of communication styles helps a listener understand a speaker’s perspective. It also helps a speaker understand how their communication affects the listener.
In this course you will learn: to identify primary and secondary communication styles, and to communicate using various verbal and nonverbal modes of communication. |
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Advanced Interpersonal Communication: Communication Styles and Methods (Instructor Guide) |
0.75 |
To be successful in the workplace, you must be able to effectively communicate and cooperate with clients and co-workers. Learning about the four types of communication styles helps a listener understand a speaker’s perspective. It also helps a speaker understand how their communication affects the listener.
In this course you will learn: to identify primary and secondary communication styles, and to communicate using various verbal and nonverbal modes of communication.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Advanced Interpersonal Communication: Customers and Vendors |
0.50 |
Your customers include anyone who uses your company or organization to obtain goods and services. Customers might be internal or external. An internal customer is a member of your organization and can be a supervisor, colleague, or subordinate. An external customer is someone from outside your organization. Each customer is of equal importance, regardless of the amount of business that customer provides to your organization. You should provide the same level of quality goods and services all your customers, and all are equally deserving of efficient and effective communication.
In this course you will learn: to respond to customers’ complaints, and to reject a vendor’s contract without rejecting the vendor, and address a complaint to a vendor. |
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Advanced Interpersonal Communication: Customers and Vendors (Instructor Guide) |
0.50 |
Your customers include anyone who uses your company or organization to obtain goods and services. Customers might be internal or external. An internal customer is a member of your organization and can be a supervisor, colleague, or subordinate. An external customer is someone from outside your organization. Each customer is of equal importance, regardless of the amount of business that customer provides to your organization. You should provide the same level of quality goods and services all your customers, and all are equally deserving of efficient and effective communication.
In this course you will learn: to respond to customers’ complaints, and to reject a vendor’s contract without rejecting the vendor, and address a complaint to a vendor.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Advanced Interpersonal Communication: First Impressions and Building Rapport |
0.67 |
Although it only takes 30 to 45 seconds to formulate a first impression, it often requires four or five additional encounters to change someone's first impression. Many times, once you've made a first impression, you will not have a second opportunity to change that impression. Therefore, it's important to make your best impression on the first try.
In this course you will learn: to identify the elements that influence a first impression, to build rapport, and establish credibility with others, and to build positive relationships. |
